NOTES ON THE REIMBURSEMENT OF TICKETS BOUGHT FOR FLIGHTS ON VLM AIRLINES
July 7th 2016
1. VLM Airlines went into bankruptcy on the 22nd June last. This means that any assets that are found in the company by the receiver and that can be monetised, those funds will go first and foremost to the secured and privileged customers of VLM Airlines.
2. Holders of valid VLM Airlines tickets are not unfortunately secured or privileged customers for the purposes of insolvency, and therefore almost certainly will not reimbursement on the cost of their tickets.
Note that EU Regulation No 261/2004 which covers cancellation, denied boarding and long delays on flights does not apply in the situation of insolvency, which is now the case of VLM Airlines.
4. Attach to your email the Proof of Debt form which is available on our website to print off and fill it out. Outline clearly the intended date of flight, the number of passengers booked, the subsequent cancellation of the flight effective 7th June last and the amount of reimbursement requested.
5. Scan this document and if possible, scan the ticket confirmation as proof of purchase and attach both documents to your email.
6. If you wish to write by regular mail, you could use the following address:
LVV Law Practice
Grote Steenweg 417
B 2600 ANTWERP
7. Allow three to six months as a minimum for reimbursement if any that may be due to you.
Note that Waterford Airport provides this information as a service to its customers but takes no responsibility for its contents should issues on non-reimbursement of VLM tickets arise in due course.